Question 1

What does Kute cost?

Accepted Answer

Kute charges a Kute fee when you convert money, for example when you buy Bitcoin or move between Bitcoin and dollars. The app shows this fee before you confirm, with the network fees and partner fees. Accounts that join with a referral code pay a lower Kute fee.

Question 2

How do I recover my wallet?

Accepted Answer

Use your 12 words (your recovery phrase). The app shows them when you create the wallet. Your phone makes them, and Kute has no copy. Write them on paper and keep the paper in a safe place. A hardware wallet recovers with its own words.

Question 3

Which hardware wallets work with Kute?

Accepted Answer

Ledger, Blockstream Jade, Keystone, Krux, Passport and SeedSigner. You can also paste the xpub of a wallet to follow it in watch-only mode. An xpub is a public key that shows the balance but cannot spend.

Question 4

Where is Kute available?

Accepted Answer

Kute is on Android worldwide. On iOS, Kute is in beta on TestFlight until the App Store review finishes. Predictions and Investing follow the rules of Polymarket and Hyperliquid. The app tells you when one of them is not available where you connect from.

Question 5

Who holds my money in Predictions and Investing?

Accepted Answer

Your Bitcoin and dollars stay in your own wallet. When you make a prediction or an investment, that amount moves to Polymarket or Hyperliquid. It stays there under their rules until you close it. Then it comes back to your wallet.

Question 6

What can I receive?

Accepted Answer

You can receive Bitcoin, on-chain or over Lightning. On-chain payments go on the main Bitcoin network. Lightning is a fast payment network on top of Bitcoin. You can also receive tokens such as USDC, USDT, ETH and SOL from other networks. Kute converts them when they arrive.

Question 7

Who is Sal?

Accepted Answer

Sal is the dog in the app. Tap Ask Sal on any screen. Ask your question in your own words, for example what a fee is, why a market moved or what a line in your activity means. Sal gives factual answers, never a recommendation.

Question 8

How do I buy Bitcoin?

Accepted Answer

Pay with Cash App. Orchestra sends the Bitcoin to your own wallet. The app shows the fee before you pay. Card and bank transfer are coming soon.

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